TERMS OF SERVICE CCR
PRIOR TO USING THE PLATFORM, YOU ARE REQUIRED TO READ AND AGREE TO THESE TERMS OF SERVICE.
These Terms of Service (the “Terms”), together with any documents they incorporate by reference, form a legal agreement between you, the user of the Platform (the “Customer”, “you” or “your”), and Universal Green Group Ltd (“UG”, “we”, “us”, “our”), an association incorporated and registered in United Kingdom with registration number 15312713 and with a registered address at 20 Wenlock Road, London, England, N1 7GU (each a party and together, the parties).
The use of the Platform is subject to the Terms set out herein. We license the use of the Platform to you. UG remains the owner of the Platform at all times.
We recommend that you print a copy of these Terms for future use. These Terms are only available in the English language.
1. GENERAL CONDITIONS
By visiting the website and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Reference to the website includes its subdomains and any other website and applications for tablet or mobile through which we make our services available, including any application program Interfaces.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
These Terms of Service apply to all users of the website, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.
You understand that your content (not including credit card information), may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
The headings used in this agreement are included for convenience only and will not limit, or otherwise, affect these Terms of Service.
We reserve the right to refuse the Service to anyone for any reason at any time.
2. ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use this website.
You may not use our subscriptions for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms of Service will result in an immediate termination of your Services and may result in us bringing a claim against you for all losses flowing therefrom.
3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The material on this Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.
We are not responsible if information made available on this Website is not accurate, complete or current. Any reliance on the material on this Website is, therefore, at your own risk.
This Website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Website at any time, but we have no obligation to update any information on the Website. You agree that it is your responsibility to monitor changes to the Website.
4. SERVICES
The Services are available exclusively online through the Website. The Services may have limited quantities and are subject to return or exchange according only to our Return Policy.
By using our Services, you accept that you: (a) have received these Terms of Service in a way that you can understand clearly; (b) you are committed to pay for the Services that you purchase; (c) you are representing that you are not listed on any sanctions-related list of designated or blocked persons imposed, administered or enforced from time to time by the EU and implemented by its Member States, the United Nations Security Council, His Majesty’s Treasury of the United Kingdom, the US government, including those administered by the US Treasury, Office of Foreign Assets Control, or any other relevant authorities with jurisdiction over you or us from time to time that would prohibit you from using our Services; and (d) you understand that by accepting these Terms of Service, a contract is formed.
We reserve the right to limit the quantities of any the Services that we offer.
We also reserve the right, but are not obligated, to limit the sales of our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
All descriptions of subscriptions, quantity of subscriptions or subscription pricing are subject to change at any time and without notice, at our sole discretion.
We reserve the right to discontinue any subscription at any time.
Where it would otherwise be prohibited, any offer for any of the Services made on this Website is void.
We do not warrant that the quality of any subscriptions, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
By accepting these Terms of Service, you agree that there is no partnership, employment or agency relationship between you and us. Neither you nor we intend for any third-party to be able to enforce any of these Terms of Service.
5 .MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our subscriptions are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
6. PAYMENT
All purchases are executed by our third-party payment services provider under their Terms of Service, which will be made accessible to you prior to every purchase.
The payment methods available from our third-party payment services provider will be indicated at the time of purchase.
We do not store any of your payment card details.
7. GIFTING
We make it possible for you to purchase our Services for your family, your friends, your clients or your staff.
To do this, please make your purchase and then email us at support@ugccr.com with your full name and email and the full name and email of the person for whom you have purchased a subscription (the “Giftee”). The Giftee will receive the usual emails and updates. If you would like the Giftee to receive their welcome email on a specific date, please also request this in the email.
As you have paid for the subscription, you will be able to log on and cancel the subscription at any time.
8. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by, or under the same, customer account, the same credit card and/or orders that use the same billing and/or shipping address.
If we make a change to, or cancel, an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For UG Small Business Customers, you hereby agree all information provided to us is correct and accurate, and in the event your eligibility for the subscription changes, you will inform us within 30 days.
9. OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the Website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
10. THIRD-PARTY LINKS
Certain content, subscriptions and services available via our Service may include materials from third-parties.
Third-party links on this Website may direct you to third-party Websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or Websites, or for any other materials, subscriptions, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party Websites.
Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns, or questions regarding third-party subscriptions should be directed to the third-party.
11. INTELLECTUAL PROPERTY
You shall not acquire any rights of ownership (or any other rights) in respect of anything provided by us in relation to the Services and access to the Website and/or any apps does not give you any intellectual property rights relating to them, other than a right to use them in line with these Terms of Service.
For the avoidance of doubt, except where expressly stated herein, this Agreement does not grant you any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licences in respect of the Services.
You may not, under any circumstance, copy, represent, change, transmit, or publish any part of the Website or app (regardless of your device) without clear written permission from us. If you do so, you may be subject to an infringement action, or other action that we consider appropriate.
Unless provided for expressly within this Agreement, all rights, title and interest in the Services (including, without limitation, any calculation documentation, consultation and/or software programmes used by us and our suppliers in connection with the Services) belong to and shall remain vested in us and our suppliers, as applicable.
You hereby assign to us all rights, title and interest to any suggestion, enhancement request, recommendation, correction or other feedback provided by you relating to the use and operation of the Services.
You shall take all reasonable steps to ensure that no unauthorised persons have access to the Services and to ensure that no persons authorised to have such access shall take any action which would be in violation of this Agreement. Such steps shall include, but shall not be limited to: (a) imposing password restrictions on use of the Service; (b) securing your network on which such Services resides from outside intrusion; (c) preventing the making of unauthorised copying of the Services; and (d) administering and monitoring the use of the Services.
You shall promptly report to us any actual or suspected violation of this Section hereof and you shall take such further steps as may reasonably be requested by us to prevent or remedy any such violation.
You warrant that: (a) the receipt and use of you Materials in the performance of this Agreement by us, our agents, subcontractors or consultants shall not infringe the rights, including any Intellectual Property Rights, of any third-party; and (b) you shall indemnify us in full against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with any claim brought against us, our agents, subcontractors or consultants for actual or alleged infringement of a third-party's Intellectual Property Rights, arising out of, or in connection with, the receipt or use in the performance of this Agreement.
While we take reasonable steps to ensure that the receipt and/or the use of the Services and the Deliverables by you shall not infringe the rights, including any Intellectual Property Rights, of any third-party, we shall not be held liable for any such infringement.
12. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
We are, and shall be, under no obligation: (a) to maintain any comments in confidence; (b) to pay compensation for any comments; or (c) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.
You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
13. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
14. ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to subscription descriptions, pricing, promotions, offers, subscription shipping charges, transit times and availability.
We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
15. PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related Website, other Websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related Website, other Websites, or the Internet.
We reserve the right to terminate your use of the Service or any related Website for violating any of the prohibited uses.
16. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that: (a) your use of our Services will be uninterrupted, timely, secure or error-free; (b) that the results that may be obtained from the use of the Services will be accurate or reliable, including that you will be carbon neutral.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time and for any reason, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Services delivered to you through the Services are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
If you are dissatisfied with the Website or any materials on the Website, or with any of our Terms of Service, your sole and exclusive remedy is to discontinue using the Website.
In no case shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any subscriptions procured using the service, or for any other claim related in any way to your use of the service or any subscription, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or subscription) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent, as permitted by law.
To the fullest extent permissible by applicable law, we and our affiliates shall not be liable for damages, injury, claim or liability arising from or related to your use of, or inability to use, the Website, or from any information, content, materials, subscriptions (including software) or services included on, or otherwise made available to you through, the Website, including, but not limited to: (a) loss of profits or revenues; (b) loss of sales or business; (c) loss of agreements or contracts; (d) loss of anticipated savings; (e) loss of use or corruption of software, data or information; (f) loss of, or damage to goodwill or, reputation; (g) loss of, or damage, to goodwill; (h) loss occasioned to third-parties; and (i) indirect, incidental or consequential loss.
To the fullest extent permissible by applicable law, you agree to indemnify, defend and hold us, our affiliates, officers, directors, employees and agents, harmless from and against any and all third-party claims, demands, liabilities, costs or expenses, including reasonable attorneys’ fees, arising from or related to the prohibited uses of this Website by you, and any other breach of these Terms of Service by you.
Unless you notify us that you intend to make a claim in respect of an event within one year of the relevant event, we shall have no liability in respect of, or arising out of, that event. The notice period for an event shall start on the day on which you became, or ought reasonably to have become, aware of the event having occurred and shall expire twelve months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail (a failure of which, will be deemed defective). If said notice is defective, it shall be deemed as not having been given at all.
17. INDEMNIFICATION
You agree to indemnify, defend and hold harmless UG and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of: (a) your breach of these Terms of Service or the documents they incorporate by reference: (b) your violation of any law or the rights of a third-party; or (c) anything that you or your business or enterprise (as applicable) say or represent to others, either privately or publicly, in respect of your carbon/environmental status, any statement made by you in respect of which is made at your own risk.
18. SEVERABILITY
In the event that any provision, or part of any provision, of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by the applicable law and the unenforceable portion shall be deemed to be severed from these Terms of Service.
Such determination shall not affect the validity and enforceability of any other remaining provisions.
19.TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time and for any reason by cancelling your subscription on the Website.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
If, in our sole judgment, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may: (a) terminate this agreement without notice and you will remain liable for all amounts due up to and including the date of termination; and/or (b) deny you access to our Services (or any part thereof).
20. RETURNS AND REFUND POLICY
If you are a consumer who has purchased a subscription, you have the right to cancel the purchase of a service you are unsatisfied with, and obtain a refund, within 14 days from the day on which the contract was entered into (i.e. when the initial purchase was made). All other subscription payments after this time are non-refundable.
In order to make use of this right, you must send an unambiguous notice to us. While a motivation is not required, you are kindly asked to specify the reason why you are claiming the money-back-guarantee.
In the event of a valid refund, we shall refund the price of the initial payment using the same payment method as the original transaction.
Upon receipt of such notice, we will verify that all conditions applicable to the money-back-guarantee are fulfilled and, if so, refund the purchase price. In this case, you will no longer have access to the purchased service.
For those who have a monthly subscription, all debited payments fall outside of the 14-day period and, as a result, are non-refundable. We take no responsibility for not cancelling, requesting, or negligence in the management of your subscription and it is the user’s responsibility to cancel or amend your payment subscriptions in a timely manner. You can cancel or amend your subscription at any time by creating an account and amending your subscription online.
21. ENTIRE AGREEMENT
This Agreement constitutes the sole and entire Agreement between the parties and supersedes and extinguishes all previous Agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, with respect to the subject matter of this Agreement.
The Parties have not relied on any statement, representation, warranty, or agreement of the other Party or of any other person on such Party's behalf, including any representations, warranties, or agreements arising from statute or otherwise in law, except for the representations, warranties, or agreements expressly contained in this Agreement.
Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this Agreement.
Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Agreement.
The failure by us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
22. GOVERNING LAW
This Agreement and any dispute or claim (including non-contractual disputes or claims) arising out of, or in connection with, this Agreement or its subject matter or formation shall be governed by, and construed in accordance with, the laws of England and Wales.
Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of, or in connection with, this Agreement or its subject matter or formation.
For the avoidance of doubt: all Services and/or Deliverables shall be deemed to have been provided and/or delivered in England and Wales.
23. CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to the Website.
It is your responsibility to check the Website periodically for changes. Your continued use of or access to the Website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Any new features or tools that are added to the Website shall also be subject to the Terms of Service.
24. CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at Support - UGCCR <support@ugccr.com>